As the continually and rapidly expanding and converging arenas of technology, media and telecoms continue to develop, it is essential that businesses understand and take advantage of the changes in this arena for their commercial benefit.

Dingley Marshall can guide you through the often confusing and complicated landscape and advise on legal issues associated with new applications of existing technologies and the introduction of new technologies as the regulations and law around them continue to evolve.

Our team of information, communication and technology (ICT) lawyers is able to advise on the full range of commercial ICT issues that may face a company, including:

  • e-commerce
  • website terms and conditions
  • Privacy, including POPI and GDPR compliance
  • hosting and co-location
  • service level agreements
  • consumer protection
  • software licensing
  • software development, maintenance and support
  • software as a service
  • escrow agreements
  • hardware procurement
  • ICT service agreements
  • communications policies
  • technology outsourcing
  • domain names and domain name disputes
  • online competitions
  • direct marketing and spam
  • blockchain technologies

Internet Service Providers

Internet Service Providers (ISPs) are not only subject to the general law but must also be mindful of the Electronic Communications and Transactions Act (ECTA), Electronic Communications Act (ECA), Films and Publications Act and Consumer Protection Act (CPA), to name a few.

Moreover, players in this space must ensure that they comply with the Internet Service Providers’ Association’s Code of Conduct.

We have extensive experience in the ISP industry, having provided legal services to several ISPs and our Andrew Marshall has acted as an ISPA adjudicator. We can thus advise our clients on all problems facing ISPs including:

  • Regulatory compliance,
  • Subscriber terms and conditions, Acceptable Use Policies and other specialist agreements, and
  • General legal advice.